FX Capital Customer Assistance Services
Supporting You Every Step of the Way
At FX Capital, ensuring your satisfaction is our foremost goal. Our dedicated support team is on hand to address any inquiries or issues, ensuring your trading experience is smooth and enjoyable.
Reach Out to Our Support Team TodayMultiple Contact Options Available
Phone Support
Urgent or complex issues? Rely on our dependable support team available Monday through Friday, 9 AM – 6 PM (EST) at FX Capital.
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Comprehensive educational resources, expert-led tutorials, and engaging interactive learning experiences.
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Connect with peers, exchange knowledge, and resolve frequently asked questions.
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Live Chat
24/7
Round-the-clock support for immediate help
Email Support
Commitment to Rapid Response
Providing quick responses on weekdays.
Phone Support
Weekdays only
Support accessible from 9 AM to 6 PM (UTC)
Help Center
Always available
Get immediate help whenever required.
Simplified Support Experience
1. Log In
Access your FX Capital account by logging in through the official website, entering your credentials securely.
Explore the Help Center
To get support, click on the "Support" or "Help" link, typically found in the footer or main menu of the website.
Select Your Preferred Support Method
Opt for live chat, email, phone assistance, or use self-help resources based on what suits your needs best.
4. Provide Details
Provide your account information and details of your issue for faster support.
Access Our Knowledge Base
Help Center
Browse through detailed articles and tutorials to find answers independently.
Access ResourceFAQs
Find Quick Solutions to Frequently Asked Questions about FX Capital's offerings.
Access ResourceVideo Tutorials
View instructional videos to fully understand the capabilities of FX Capital.
Access ResourceImprove Your Support Experience
Provide Your Details: Clearly describe your problem, including relevant data or notifications, to help expedite the solution.
Supply Specific Account Information: Include necessary details and visuals if applicable, to aid the support team.
Select the Appropriate Communication Method: Use live chat for urgent issues and email for detailed questions.
Consult the Help Center: Check for quick solutions before contacting support.
Prepare Your Information: Have your account credentials, transaction IDs, and any relevant files ready before reaching out.
Contact Support: If responses are delayed, follow up using the same or an alternative communication method.